SMS Website Terms & Conditions | User Consent & Privacy

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 1- SMS Consent Communication: By providing your phone number(s) as part of the SMS consent process, you agree to receive text messages from EPH Mental health Service related to the services you have requested. The phone number(s) you provide will not be shared with third parties for marketing purposes. Your privacy is important to us, and we are committed to using your information only for the purpose of providing you with essential communications related to your appointments, billing inquiries, and follow-up messages. You can opt out of receiving SMS communications at any time by replying “STOP” to any message you receive. For further details, please refer to our [Privacy Policy].

2- Types of SMS Communications: If you have consented to receive text messages from ELLAD Preventative Health( EPH), you may receive messages related to the following types of communications:

• Appointment Reminders: Notifications to remind you of upcoming appointments, including the date, time, and location of your appointment.
• Follow-Up Messages: Messages regarding follow-up information after your appointments, such as additional instructions, recommendations, or status updates.
• Billing Inquiries: Notifications related to billing, including payment reminders, account status, or clarification of charges.

By consenting to receive SMS communications, you acknowledge that you may receive these types of messages, which are essential for the services you requested. Standard message and data rates may apply, and you can opt-out at any time by replying “STOP” to any SMS you receive.

3- Message Frequency: Message frequency may vary depending on the type of communication. For example, you may receive up to 3 SMS messages per week related to your appointments, billing, and or follow-up messages.

4- Potential Fees for SMS Messaging: Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method: You may opt-in to receive SMS messages from EPH verbally or by submitting an online or paper form.

6- Opt-Out Method: You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help: If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at www.ephmentalhealth.com

Additional Options:· If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms. 

8- Standard Messaging Disclosures:· Message and data rates may apply.· You can opt-out at any time by texting "STOP."· For assistance, text "HELP" or visit our [Privacy Policy] and  [Terms and Conditions] pages. Message frequency may vary.